Whistleblowing Policy & Reporting Channel
At MkopoEasy, integrity, accountability, and transparency are at the heart of how we operate. We are committed to maintaining the highest ethical standards in all our dealings with customers, partners, employees, and regulators.
This Whistleblowing page provides a safe and confidential way to report any concerns about misconduct, fraud, corruption, or violations of company policies.
What Can Be Reported?
You can report any concern related to:
- Fraudulent, corrupt, or unethical practices
- Misuse of company funds or resources
- Bribery or conflicts of interest
- Harassment, discrimination, or unsafe work practices
- Breaches of MkopoEasy’s Code of Conduct or regulatory requirements
Our Commitment to You
- Confidentiality: All reports are treated with strict confidentiality.
- Protection from Retaliation: MkopoEasy has a zero-tolerance policy for retaliation against whistleblowers.
- Fair Review: Every report will be assessed and investigated appropriately.
Anonymity
You may choose to remain anonymous when reporting. However, providing your contact details may help us investigate more effectively and keep you updated on the progress.
How to Report
You can report concerns securely through any of the following channels:
- Email: case@mkopoeasy.com
- Hotline: +254 000 000 000 (available during business hours)
Follow-Up
Once you file a report, MkopoEasy will:
- Acknowledge receipt of your report (unless filed anonymously).
- Conduct an independent and fair investigation.
- Take appropriate corrective action if misconduct is confirmed.
- Provide feedback where possible.